Shipping policy

At House of Kohlis, we aim to deliver your fragrance experience as smoothly and quickly as possible. Below is everything you need to know about how we ship.

Order Processing

  • All orders are processed within 1–2 business days.

  • You will receive a confirmation email once your order is placed, and a tracking link once it ships.

  • We do not process or ship orders on Sundays or public holidays.

Shipping Timeline

  • Delhi/NCR: 2–4 working days

  • Rest of India: 4–7 working days

  • Remote areas: Up to 10 working days

Note: Delivery times may vary based on courier performance, weather, or peak traffic periods.

Shipping Partners
We ship via trusted delivery partners like Delhivery, BlueDart, and Shadowfax for safe and timely delivery.

Shipping Charges

  • Free Shipping on prepaid orders above ₹499.

  • A nominal shipping fee may apply on COD or small-ticket orders.

Delays & Exceptions
We are not liable for delays caused by courier partners or circumstances beyond our control (e.g., natural disasters, strikes, or lockdowns). We appreciate your patience.

Incorrect Address
Please double-check your shipping details before checkout. Orders with incomplete or incorrect addresses may be delayed or returned to origin. Reshipping may incur extra charges.

Missed Deliveries
If delivery is attempted and not received, our courier will usually retry. If the package is returned to us, we’ll contact you to arrange redelivery (shipping charges may apply).

Need Help?
Email us at contact@houseofkohlis.com or call us at 8303108172. We're here to help.