Terms of service

TERMS OF SERVICE

OVERVIEW
Welcome to House of Kohlis! The terms "we", "us" and "our" refer to House of Kohlis. House of Kohlis operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). House of Kohlis is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service ("Terms") describe your rights and responsibilities when you use the Services. By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy: https://www.houseofkohlis.com/policies/privacy-policy. If you do not agree, do not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By using the Services, you confirm that you are at least the age of majority in your jurisdiction, or you have given consent for any of your minor dependents to use the Services. You agree that all information you provide is accurate and complete. You are responsible for maintaining the security of your account. You may not transfer your account to anyone else.

SECTION 2 - OUR PRODUCTS
We make every effort to represent our products accurately. However, colors or appearance may vary due to device differences. We do not guarantee the product will meet your expectations. Product descriptions and availability may change at our sole discretion.

SECTION 3 - ORDERS
Your order is an offer to purchase. We reserve the right to accept or reject any order at our discretion. Orders are not accepted until payment is processed and confirmed. Once placed, orders cannot be canceled. Our replacement policy applies in limited cases of damage, defect, or incorrect item delivery.

SECTION 4 - PRICES AND BILLING
Prices may change without notice. Posted prices do not include taxes, shipping, or handling unless stated. You agree to provide current, accurate payment details. You warrant that you are authorized to use the provided payment method.

SECTION 5 - SHIPPING AND DELIVERY
Delivery timelines are estimates. We are not responsible for carrier delays, customs issues, or other factors beyond our control. Risk of loss passes to you once the product is handed to the carrier.

SECTION 6 - INTELLECTUAL PROPERTY
All content, branding, and visuals on the Services are the property of House of Kohlis or its licensors. You may not reproduce or distribute content without our written permission.

SECTION 7 - OPTIONAL TOOLS
We may offer access to third-party tools “as is” without warranties. Use them at your own risk. Future features may also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS
We are not responsible for content, products, or services offered by third-party websites linked on our Services. Use third-party links at your own discretion.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
House of Kohlis is powered by Shopify. Purchases are made directly with House of Kohlis. Shopify is not responsible for any sales, issues, or damages related to your transactions.

SECTION 10 - PRIVACY POLICY
Your personal information is collected and used in accordance with our Privacy Policy: https://www.houseofkohlis.com/policies/privacy-policy. Shopify may also process data to provide its services.

SECTION 11 - FEEDBACK
Any feedback you provide may be used by us without restriction. You grant us a license to use, reproduce, and publish such feedback.

SECTION 12 - ERRORS AND OMISSIONS
We may correct errors or update information at any time without notice. We are not obligated to honor inaccurate information.

SECTION 13 - PROHIBITED USES
You may not use the Services for unlawful purposes or in a way that violates any laws or infringes on others’ rights. Unauthorized use may result in termination.

SECTION 14 - TERMINATION
We may suspend or terminate your access to the Services at any time. Sections related to intellectual property, feedback, indemnity, and limitation of liability will survive termination.

SECTION 15 - DISCLAIMER OF WARRANTIES
Services and products are provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free service.

SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, House of Kohlis is not liable for any indirect, incidental, or consequential damages arising from your use of the Services.

SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless House of Kohlis and Shopify against any claims, damages, or legal fees resulting from your use of the Services or your breach of these Terms.

SECTION 18 - SEVERABILITY
If any part of these Terms is found to be unenforceable, the remainder shall remain in effect.

SECTION 19 - WAIVER; ENTIRE AGREEMENT
These Terms constitute the full agreement between you and House of Kohlis. Failure to enforce any right does not waive that right.

SECTION 20 - ASSIGNMENT
You may not assign your rights under these Terms without our written consent. We may assign our rights without restriction.

SECTION 21 - GOVERNING LAW
These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in New Delhi.

SECTION 22 - HEADINGS
Headings are for convenience only and do not affect interpretation.

SECTION 23 - CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services after changes constitutes acceptance.

SECTION 24 - CONTACT INFORMATION
For any questions:
House of Kohlis
contact@houseofkohlis.com
59-A Krishna Nagar, Lucknow, UP
Phone: 8303108172
Business Registration Number: U31909UP2020PTC136818
Return Address: BH 47, Sector 70